How can we help? 👋

Two Factor Authentication

Set Two Factor Authentication in XEOX


Logging into web pages on public or non-secure PCs can pose a security risk as usernames and passwords can be tracked by keyloggers. As a precaution, it is advisable to enable two-factor authentication in XEOX.


By using an SMS TAN, you can enhance the security of your web front-end login.

The first step is to click on your useremail and select account.

Notion image
Notion image

Once you are on the Account Page, switch tabs to Security & Login and click on Enable two-factor authentication

Notion image

Next, enter your phone number and confirm it by entering the code that was send to your phone.

Notion image

Next time you log in, an SMS with a TAN code will be sent to your mobile phone. You have to enter the TAN code to get logged in.

Notion image
Notion image

If you are at your daily PC (which is secure), you can add this PC to the list of trusted devices. This would prevent TAN codes from being sent.

In case you don’t recieve a SMS, you can let the code be sent via email. The code can only be requested and sent once per minute.
Did this answer your question?