Integration Setup

Setting up the TeamViewer integration for your organisation is quite easy and requires only the entry of your TeamViewer API token.

Please note: You need a valid TeamViewer license. If you do not have one, you can purchase one from TeamViewer.

1. Login to your XEOX Account (administrators only).

2. Click on Administration → Integrations.

3. Navigate to the TeamViewer tab.

1. Insert your API token, then click Save.

Create the API token

1. Login to the TeamViewer Management Console.

Hint

We recommend not to create the API token with the e-mail address of a specific user but with a TeamViewer account that is linked to a general e-mail address (such as support@yourcompany.com). If a certain user sets up the API token, this may cause problems with TeamViewer integration, if this particular person should leave your company at a later point in time.

1. Choose Edit profile from the dropdown menu under your company name.

1. Select Apps from the left-hand menu and click Create script token.

1. Create a script token to allow XEOX access to the TeamViewer API and select the highest level of permissions for category Session Management as it is shown below.

1. Copy the token to use it in XEOX.