Hardware

List of colums

ID

XEOX is using a internal unique ID for each hardware object. This ID is given internally and cannot be changed.

Host Name

Host name or a other unique name for the object. Can be changed.

Tags

A list of tags assigned to the hardware. For more Informations about tags see here

Last Name

If the hardware has been assigned to a person, the last name of the person would be shown here.

First Name

If the hardware has been assigned to a person, the first name of the person would be shown here.

Serial Number

Serial Number of the hardware. If the hardware has an agent installed, this field will be the bios serial number. This field would be updated by the hardware inventory task.

Service Tag

Same as Serial Number but not updated by the hardware inventory.

Brand

Manufactorer of the hardware. Its a field from the Hardware Type table See

Hardware Type

e.g. Model. Defined in the Hardware Type table See

Hardware Class

e.g. Server, Desktop, Notebook, ... See

Room

See

Loc in use

Location in use. Free from field.

Purchase Date

Warrantry Duration

Site Name

Name of the Site where the hardware has been assignd to. For more informations about sites see here

WU Last Search

Date when the last search for missing windows updates has been done by the agent. Reasons for an old date:

  • Hardware is not online
  • No internet connection (Agent is not able to communicate with XEOX)
  • No agent installed on the hardware or agent service stopped.#
  • Problem with the windows update service on the machine.

WU Last Update Installed

Date when the last Update has been installed on the machine. Since Microsoft is releasing updates at least once a month, this shouldn't be older than 30 days.

Reasons for more than 30 days:

  • Hardware is not online
  • No Internet connection (Agent is not able to communicate with XEOX)
  • Wrong WSUS configuration
  • Problem with windows update service

Agent Version

Version of the installed XEOX Agent.

WUAUSRV API Version

Version of the Windows Update Service on the machine. Useful for troubleshooting Windows Update Service Problems (e.g. you have to install a newer version manually since the Microsoft Update process is broken with the old version)

AV Last Update

Last Inventory

AD Last Logon

Last Heartbeat

Date when the hardware was last seen by XEOX

Current Site

This field would be calculated based on the IP address of the Machine and the assigned Subnet in IP Plan. Useful to fix Site assignment issues.

External IP

IP address use by the Agent for the https communication with the XEOX cloud service.

Withdraw Date

Date when the hardware has been withdrawn (pre stage in the delete process)

Comment

Inventory No

Subinventory No

Order No

Packing Slip

Power

Price

Purchase Date

Supplier

Supply Date

OEM License Key

Maintenance Company

Maintenance Price

Maintenance Contract

Maintenance Invoice Date

Warranty Date

Creation Timestamp

Date when the hardware has been created in the cmdb.

Department

See Departments

Parent Hardware

Useful for Virtualisations. e.g. you can assign a hardware where this hardware is located.

Network - MAC

List of MAC addresses of the hardware

Network - IP DHCP

List of IP addresses of the hardware

Network - IP static

List of IP addresses of the hardware

AntiVirusProduct

Name of the Anti Virus Products installed on the machine

AntiVirusProduct State

  • AutoUpdate: Scanner is making updates automatically
  • UpToDate: Scanner is up to date
  • ScannerRunning: Scanner is running