Jira

Installation (Marketplace)

  1. Log into your Jira instance as an admin (https://your-domain.atlassian.net).
  2. Click the admin dropdown and choose Apps or Add-ons.
  3. The Find new apps or Find new add-ons screen loads.
  4. Locate XEOX for Jira.
  5. Click Get app to install the app.

How to configure?

  1. Log into your Jira instance as an admin (https://your-domain.atlassian.net).
  2. Open your Service desk project.
  3. Click on Project settings > Apps > XEOX Configuration.
  4. Enter your organisation UUID.
  5. Click Save.

Install manually

  1. Log into your Jira instance as an admin (https://your-domain.atlassian.net).
  2. Click on Jira settings > Apps > Manage apps.
  3. Click on Settings and enable the development mode. Jira Enable Development Mode
  4. Click the Upload add-on or Upload app link at the top right side of the page. The following dialog appears. Jira Upload Dialog
  5. Enter the Jira plugin link https://jiraplugin.xeox.com.
  6. Click Upload. A confirmation message appears when the app is successfully installed.