Hardware

List of columns:

• ID

  XEOX is using an internal unique ID for each hardware object. This ID cannot be changed.

• Host Name

  Host name or another unique name for the object. Can be changed.

• Tags

  A list of tags assigned to the hardware.

• Last Name

  If the hardware has been assigned to a person, the last name of the person would be shown here.

• First Name

  If the hardware has been assigned to a person, the first name of the person would be shown here.

• Serial Number

  Serial Number of the hardware. If the hardware has an agent installed, this field will be the bios serial number. This field would be updated by the hardware inventory task.

• Service Tag

  Same as Serial Number but not updated by the hardware inventory.

• Brand

  Manufacturer of the hardware. It's a field from the Hardware Type table.

• Hardware Type

  e.g. Model. Defined in the Hardware Type table

• Hardware Class

  e.g. Server, Desktop, Notebook, ...

• Room

• Loc in use

  Location in use. Free from field.

• Purchase Date

• Warranty Duration

• Site Name

  Name of the Site where the hardware has been assigned to.

• WU Last Search

  Date when the last search for missing Windows updates has been done by the agent.

• Reasons for an old date:

  • Hardware is not online
  • No internet connection (Agent is not able to communicate with XEOX)
  • No agent installed on the hardware or agent service stopped.
  • Problem with the Windows update service on the machine.

• WU Last Update Installed

  Date when the last Update has been installed on the machine. Since Microsoft is releasing updates at least once a month, this shouldn't be older than 30 days.

• Reasons for more than 30 days:

  • Hardware is not online
  • No Internet connection (Agent is not able to communicate with XEOX)
  • Wrong WSUS configuration
  • Problem with Windows update service

• Agent Version

  Version of the installed XEOX Agent.

• WUAUSRV API Version

  Version of the Windows Update Service on the machine. Useful for troubleshooting Windows Update Service Problems (e.g. you have to install a newer version manually since the Microsoft Update process is broken with the old version)

• AV Last Update

• Last Inventory

• AD Last Logon

• Last Heartbeat

  Date when the hardware was last seen by XEOX

• Current Site

  This field would be calculated based on the IP address of the Machine and the assigned Subnet in IP Plan. Useful to fix Site assignment issues.

• External IP

  IP address use by the Agent for the https communication with the XEOX cloud service.

• Withdraw Date

  Date when the hardware has been withdrawn (pre stage in the delete process)

• Comment

• Inventory No

• Subinventory No

• Order No

• Packing Slip

• Power

• Price

• Purchase Date

• Supplier

• Supply Date

• OEM License Key

• Maintenance Company

• Maintenance Price

• Maintenance Contract

• Maintenance Invoice Date

• Warranty Date

• Creation Timestamp

  Date when the hardware has been created in the cmdb.

• Department

• Parent Hardware

  Useful for Virtualization. e.g. you can assign a hardware where this hardware is located.

• Network - MAC

  List of MAC addresses of the hardware

• Network - IP DHPC

  List of IP addresses of the hardware

• Network - IP static

  List of IP addresses of the hardware

• AntiVirusProduct

  Name of the Anti Virus Products installed on the machine

• AntiVirusProduct State

  • AutoUpdate: Scanner is making updates automatically
  • UpToDate: Scanner is up-to-date
  • ScannerRunning: Scanner is running